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Welcome to TrueFire! We’re excited to have you here and promise to jump through hoops of fire to help you take your chops to the next level.
TrueFire provides music students and enthusiasts with educational products and services, learning tools, and self-publishing tools.
The following Terms of Service (TOS) will help you better understand our guidelines related to your use of TrueFire. By joining TrueFire (a property of TrueFire, Inc.), and using any of our educational products and services, learning tools, and self-publishing tools, you agree to all of the following Terms of Service and any future updates we may make to our Terms of Service.
MINIMUM AGE REQUIREMENTS: Respecting the Children’s Online Privacy Protection Act, we cannot allow children under the age of 13 to open an account on TrueFire. Children between the ages of 13 and 18 must have a parent or guardian present when using TrueFire.
TRUEFIRE USERNAME & PASSWORD: You agree to be the sole user of the username and password you created when joining TrueFire, and to reasonably protect that username and password, and notify TrueFire if you believe its been breached or otherwise compromised.
GUARANTEE & REFUNDS: Your satisfaction with our products and services is our primary concern. All of our products and services are covered by our 100% Satisfaction Guarantee and our 30-Day Price Pledge. Details can be found here: https://truefire.com/satisfaction-guarantee
FEES, CHARGES & BILLING: TrueFire offers free memberships, options to purchase individual educational products and services, and options to purchase subscriptions to certain educational products and services. By submitting your credit card, debit card, or PayPal information, and associating that information with your TrueFire account, you authorize TrueFire to process your purchase accordingly. If you purchase a monthly or annual subscription for a product or service, you understand and authorize TrueFire to automatically renew your subscription until cancelled. You can easily and quickly cancel your subscription by following the instructions found here: https://TrueFire.zendesk.com/hc/en-us/articles/200201336-How-do-I-cancel-my-account-
INTELLECTUAL PROPERTY RIGHTS: The staff at TrueFire, and all of the artists and educators that we are privileged to collaborate with, work very hard to author and produce the content that comprises the educational products and services available on TrueFire. All of our educational products and services, learning tools, and self-publishing tools are protected by U.S. and International copyrights, patents, and/or third party licenses. You agree that you will not share, publish, copy, distribute, re-sell, or otherwise exploit our logos, branding, educational products and services, learning tools, and self-publishing tools or any other form of our intellectual property, for any personal, promotional and/or commercial use, without our express written permission.
USER GENERATED CONTENT: Various sections on the TrueFire website, and various products and services, allow for user-generated content such as comments, videos, lesson material, audio files, and other related user-generated content. By posting and/or uploading content to TrueFire, you warrant and represent that you own the rights to the content or are otherwise authorized to post and/or upload such content. Furthermore, you agree to not post and/or upload any inappropriate, profane, vulgar, defamatory, infringing, obscene, tortious, indecent, unlawful, offensive, immoral or otherwise objectionable material or information.
AGREEMENT UPDATES: We reserve the right to add, delete and/or modify any of the terms and conditions contained in this Agreement. TrueFire reserves the right to update, revise, or otherwise alter the terms and conditions set forth in this agreement, at any time, with notice provided in your TrueFire account. Your continued use TrueFire and its products and services following posting of a change notice or new agreement will constitute your binding acceptance of the changes.
INDEMNITY: You agree to indemnify, defend, and hold harmless TrueFire, its educators, affiliates, officers, directors, employees, agents, and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the TrueFire website or its products, services, and learning tools, your violation of these Terms of Service, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity.
GOVERNING LAW; DISPUTE RESOLUTION: This Agreement will be governed and interpreted in accordance with the laws of the State of Florida applicable to agreements entered into and to be wholly performed in Florida, without regard to conflict of laws principles. Any and all disputes arising out of this Agreement shall be resolved in the manner set forth by the Commercial Rules of Arbitration of the American Arbitration Association.
TERMINATION: TrueFire reserves the right to terminate your account, subscription, and/or access at any time, and for any reason at our sole discretion.
// DISCLAIMERS //
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRUEFIRE IS NOT RESPONSIBLE FOR AND MAKES NO REPRESENTATIONS OR WARRANTIES OR ENDORSEMENTS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AS TO: (A) TRUEFIRE educational products and services, learning tools, and self-publishing tools; (B) THE TRUEFIRE CONTENT ON OR PROVIDED THROUGH TRUEFIRE educational products and services; (C) THE CONTENT OR USER CONTENT (INCLUDING THE ACCURACY AND RELIABILITY THEREOF); (D) ANY THIRD PARTY CONTENT; (E) THE LINKED SERVICES; (F) THE FUNCTIONS MADE ACCESSIBLE ON OR THROUGH THE TRUEFIRE educational products and services, learning tools, and self-publishing tools; (G) ANY PRODUCTS, SERVICES OR INSTRUCTIONS OFFERED OR REFERENCED IN THE TRUEFIRE WEBSITE, educational products and services, learning tools, and self-publishing tools SERVICES; AND/OR (H) SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TRANSMITTED TO OR FROM TRUEFIRE OR OTHERS VIA THE TRUEFIRE WEBSITE, educational products and services, learning tools, and self-publishing tools.
IN ADDITION AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRUEFIRE IS NOT RESPONSIBLE FOR ANY DAMAGE, INJURY OR LOSS CAUSED BY USERS OF THE TRUEFIRE WEBSITE, educational products and services, learning tools, and self-publishing tools; OR BY ANY OF THE EQUIPMENT OR PROGRAMMING ASSOCIATED WITH OR UTILIZED IN THE TRUEFIRE WEBSITE, educational products and services, learning tools, and self-publishing tools SERVICES; OR LINKED SERVICES.
TRUEFIRE ASSUMES NO RESPONSIBILITY FOR ANY ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMMUNICATIONS LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, OR ALTERATION OF, ANY USER OR MEMBER COMMUNICATION.
TRUEFIRE IS NOT RESPONSIBLE FOR ANY PROBLEMS OR TECHNICAL MALFUNCTION OF ANY TELEPHONE NETWORK OR LINES, COMPUTER ONLINE SYSTEMS, SERVERS OR PROVIDERS, COMPUTER EQUIPMENT, SOFTWARE, FAILURE OF ANY EMAIL OR PLAYERS DUE TO TECHNICAL PROBLEMS OR TRAFFIC CONGESTION ON THE INTERNET OR ON ANY OF THE TRUEFIRE WEBSITE, educational products and services, learning tools, and self-publishing tools SERVICES; SERVICES OR LINKED SERVICES OR COMBINATION THEREOF, INCLUDING, WITHOUT LIMITATION, ANY INJURY OR DAMAGE TO USERS OR TO ANY PERSON'S COMPUTER RELATED TO OR RESULTING FROM PARTICIPATION OR DOWNLOADING MATERIALS IN CONNECTION WITH THE TRUEFIRE WEBSITE, educational products and services, learning tools, and self-publishing tools SERVICES; OR LINKED SERVICES.
UNDER NO CIRCUMSTANCES SHALL TRUEFIRE BE RESPONSIBLE FOR ANY LOSS OR DAMAGE, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY OR DEATH, RESULTING FROM USE OF THE TRUEFIRE educational products and services, learning tools, and self-publishing tools, OR LINKED SERVICES, ATTENDANCE AT A TRUEFIRE EVENT, FROM ANY USER CONTENT POSTED ON OR THROUGH THE TRUEFIRE WEBSITE OR LINKED SERVICES, OR FROM THE CONDUCT OF ANY USERS OF TRUEFIRE, WHETHER ONLINE OR OFFLINE.
TRUEFIRE educational products and services, learning tools, and self-publishing tools, AND LINKED SERVICES ARE PROVIDED "AS-IS" AND "AS AVAILABLE" AND "WITH ALL FAULTS" BASIS AND TRUEFIRE EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS. TRUEFIRE CANNOT GUARANTEE AND DOES NOT PROMISE ANY SPECIFIC RESULTS FROM USE OF TRUEFIRE educational products and services, learning tools, and self-publishing tools, OR LINKED SERVICES.
// LIMITATION OF LIABILITY //
IN NO EVENT SHALL TrueFire BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFIT DAMAGES ARISING FROM: (A) YOUR USE OR INABILITY TO USE THE TrueFire educational products and services, learning tools, and self-publishing tools, OR LINKED SERVICES, OR THE PERFORMANCE OF THE TrueFire educational products and services, learning tools, and self-publishing tools, OR LINKED SERVICES, (B) ANY ACTION TAKEN IN CONNECTION WITH AN INVESTIGATION BY TrueFire OR LAW ENFORCEMENT AUTHORITIES REGARDING YOUR ACCESS TO OR USE OF THE TrueFire SERVICES, (C) ANY ACTION TAKEN IN CONNECTION WITH COPYRIGHT OR OTHER INTELLECTUAL PROPERTY OWNERS OR OTHER RIGHTS OWNERS, (D) ANY ERRORS OR OMISSIONS IN THE TrueFire SERVICES' TECHNICAL OPERATION, OR (E) ANY DAMAGE TO A USER'S COMPUTER, HARDWARE, SOFTWARE, MODEM, OR OTHER EQUIPMENT OR TECHNOLOGY, INCLUDING DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE, OR NETWORK FAILURE OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION, INCLUDING LOSSES OR DAMAGES IN THE FORM OF LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR EQUIPMENT FAILURE OR MALFUNCTION. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, TrueFire'S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO TrueFire FOR THE TrueFire SERVICES DURING THE TERM OF MEMBERSHIP. THE FOREGOING LIMITATIONS OF LIABILITY WILL APPLY EVEN IF ANY OF THE FOREGOING EVENTS OR CIRCUMSTANCES WERE FORESEEABLE AND EVEN IF TrueFire WAS ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES, REGARDLESS OF WHETHER YOU BRING AN ACTION BASED IN CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR TORT (INCLUDING WHETHER CAUSED, IN WHOLE OR IN PART, BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, OR DESTRUCTION OF THE TrueFire educational products and services, learning tools, and self-publishing tools.
// ACKNOWLEDGEMENT //